Refunds & Returns Policy

 

Effective Date: 18/03/2025

Digital Products

All products sold on EpicKeyHut are non-tangible, digital goods. Due to the nature of digital keys, refunds and returns are limited.

Refund Eligibility

Refunds may be issued only if:

  • The digital key has not been viewed, redeemed, or activated.

  • The product delivered is defective or invalid.

  • The order was processed incorrectly by EpicKeyHut.

Non-Refundable Cases

  • Once a key has been revealed or redeemed.

  • Issues related to compatibility with your system/platform.

  • Violations of publisher/platform terms of service.

Requesting a Refund

  • Refund requests must be submitted within 7 days of purchase.

  • Email requests to info@epickeyhut.com with your order details.

Refund Method

Approved refunds will be processed back to your original payment method.